Terms and conditions of purchase
General terms and conditions
1.1. The online store Michał Cholka is operated by Michał Cholka, with its registered office at B. Krzywoustego 13/1, 78-100 Kołobrzeg, Poland, registered under the NIP number 671 183 56 30.
1.2. Making a purchase in the online store means acceptance of these terms and conditions and obligates the customer to adhere to its provisions.
Orders
2.1. Orders can be placed by the customer through the store's website or via phone or email contact.
2.2. Order confirmation occurs when the customer receives an email confirming the acceptance of the order for processing.
2.3. The successful placement of an order requires the customer to provide accurate contact and address information.
Prices and payments
3.1. The prices listed on the store's website are gross prices (including VAT).
3.2. The customer can make a payment for the order using one of the available payment methods listed on the store's website.
3.3. Orders are processed after receiving full payment for the order and delivery costs.
Delivery
4.1. Delivery costs are provided on the store's website and depend on the chosen delivery method and delivery location.
4.2. The store makes every effort to ensure that the order is delivered within the agreed timeframe; however, the delivery time may vary depending on the customer's location and product availability.
Right of withdrawal from the contract
5.1. The customer has the right to withdraw from the sales contract without providing a reason within 14 days from the date of receiving the ordered products. Detailed information regarding the right of withdrawal can be found in the returns policy available on the store's website.
5.2. The right to withdraw from the contract does not apply in the case of purchasing digital products delivered on a physical medium if the performance of the service has begun with the customer's explicit consent before the withdrawal period expires and after the seller has informed the customer about the loss of the right to withdraw from the contract.
Complaints
6.1. In the case of receiving a defective product, the customer may file a complaint in accordance with applicable law, providing the necessary information and documentation regarding the complaint.
6.2. Complaints are addressed promptly, no later than 14 days from the date of the complaint submission.
Privacy policy
7.1. The store cares about the privacy of its customers and applies appropriate security measures and procedures to protect personal data in accordance with applicable data protection laws.
Contact
8.1. For matters related to orders, payments, deliveries, and other issues concerning the store, please contact us at:Phone: +48 571 527 031 Email: holk.mh@gmail.com
Michał Cholka
SHOP